Recipe please? FOR A *PRINTABLE* RECIPE please *CLICK* HERE.
I have been very disappointed in the performance of my (not yet a year old and barely used) Whirlpool Range Top Stove. Having had a Convection Oven for 12 years prior to purchasing this State of the Art Model after much research, I hate to say it is not up to "snuff" one iota. The Convection Cooking, that is to take less energy and less cooking time, actually takes much longer times. For example cookies that are normally baked in 8 to 10 minutes, took 15 to 20 minutes.
Since I had the Appliance Store come back a few months after I had first purchased it in to check it out, finding nothing apparently wrong with it, I thought after my dissatisfaction today I would content Whirlpool Canada's Customer Service Department directly myself.
Not only disappointed in the performance of this Oven that cost me almost $900.00, I was doubly disappointed with the lack of Customer Service I received from Whirlpool, who put it back on the Dealer, Square Deal Neil in Southampton. Shame on them.
Since I had first contacted the Dealer to get the Serial & Model number of the stove, they had asked I call back to let them know how I made out with Whirlpool. I did this. The response I received by the staff member of the Dealer was totally AMAZING. They had record of when their Serviceman had came out to check the stove for me, which Whirlpool said they did not have record of, and according to the Dealer they had. The Dealer's employee is also going to discuss this matter with the Owner tomorrow, and get back to me with hopefully a solution.
The problem is the Company should stand behind their product, not the Dealer ! I would recommend Square Deal Neil's to anyone, as my parents had dealt with them from the time they had first opened (when I was still very young and living at home), as has almost everyone with a 50 mile radius or more of Southampton.
Here is how a Convection Oven should perform HERE, something mine does not do.
I will post tomorrow what I hear back from the Dealer at that time.
After dealing with that situation, as well as having a bit of a rant over the way companies build appliances now a days in this "throw away" World we now live in, I got it together enough to put some goodies together.